Terms and Conditions
CANCEL OR REMOVE APPOINTMENTS
If you are unable to attend or you want to reschedule an appointment, please contact rTMS International as soon as possible on 010-2067500. If the cancellation is made less than 48 hours in advance, we are forced to charge the appointment.
You will receive an invoice after every treatment. The invoice is sent electronically. Client ensures a correct e-mail address. Invoices are paid via a pin transaction after the end of a treatment.
The information obtained by this therapy will be treated in strict confidence. rTMS International reserves the right to use the results obtained by this therapy for various purposes, such as research, education, information and commercial purposes based on maintaining the anonymity of the personal data. All data that can identify you will be removed from the data and replaced with an anonymous ID code. Every data that you can be identified with will be stored confidentially.
Every possible precautionary measure will be taken to limit the chance of side effects occurring. In the event of complications, or suspicion of complications, contact your treating therapist immediately. There is no provision for compensation of the client in case of injuries or accidents resulting from the rTMS treatment, unless the law provides for this.
Before proceeding to treatment, a treatment agreement is agreed between client and practitioner including:
GUARANTEES AND COMPLAINTS
rTMS International and its practitioners are bound by the provisions in the “Professional code for psychologists” prepared by NIP and affiliated with the Dutch Federation for Healthcare and registered in the Register of Professional Practitioners for Complementary Care.
If you unexpectedly have complaints about our treatment offer, you can let us know in writing or by e-mail. We will do our utmost to find a solution together with you. If you subsequently remain dissatisfied with professional conduct, you can submit a complaint to the NIP, Postbus 9921, 1006 AP in Amsterdam, telephone 020-4106222, email email@example.com.
TERMS OF PAYMENT
These payment conditions apply to all treatment agreements between the practitioner and the client.
Appointments must be canceled no later than 48 hours before the time of treatment. In the event of non-cancellation and cancellations within 48 hours prior to the appointment, the care provider is entitled to charge the reserved time to the client in reasonableness and fairness.
The treatment costs declared by the practitioner to the patient must be paid by the client within 14 days of the date of the invoice.
If the client has not paid the amount due within 14 days after the invoice date, the client is in default, without a notice of default being required and the practitioner will charge interest of 1% per month or part of a month on the principal sum as long as the client fails to meet his / her obligations.
In the event of non-payment within 14 days after the invoice date, rTMS International can send the client a payment reminder. An amount of 5 euros will be charged for sending this payment reminder.
If the client does not meet his / her obligations within 14 days after the date of the payment reminder, the practitioner is entitled to take collection measures or to have them carried out by third parties without further notice of default.
All extrajudicial collection costs related to the collection of the declared amounts will be borne by the client. The extrajudicial collection costs are set at least 15% of the principal with a minimum of € 25.
In the event of payment arrears, rTMS International is entitled – unless the treatment dictates otherwise – to suspend further treatment until the client has fulfilled his / her payment obligations.